Here at Redjelli we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.
What information do we store?
Company Contact Details
- Telephone No’s
- Contact Email Addresses
- Postal Address Information
- Administration Passwords (Stored in a 256 BIT encrypted database)
- Network Topology
- IT Equipment Schedules
- User Email Addresses
- User contact No’s
- Temporary Storing of User Passwords
- User Passwords are sometimes temporarily stored for machine access to process out of hours repairs, once repairs are complete Redjelli Technology Ltd will remove the password from their systems. The user should then change their password.
How to Access & Control Your Data
To access and control your data please email [email protected] from your specified email address.
How will we use the information about you?
Process your order, manage your account, personalise your use of Redjelli Technology Ltd services we offer you.
Your information will not be shared for marketing purposes outside of our organisation.
However, from time to time we would like to contact you with details of other IT related services we provide.
We will also sometimes need to pass your details on to the third-party service providers for services you have ordered through Redjelli Technology Ltd.
How We May Share Personal Information
Redjelli does not and will not sell personal information about our customers. We only disclose your data as described in this Statement. We may share information with the following types of third parties.
Third Party Vendors
Redjelli Technology Services Ltd uses a variety of third-party vendors to carry out services like website management and hosting, online Product purchases and shipping, credit card processing and email communications. We only share your personal data as necessary. To complete a transaction, provide a Product or Service you have requested or authorised and only with vendors or agents working on our behalf for the purposes described in this Statement. In this case, your personal information will be shared with these agents or contractors but only for performing services on behalf of Redjelli Technology Ltd and in accordance with this Statement. It is our legitimate interest to process your personal data for these purposes. For questions about third-party vendors, please send an email to [email protected].
The Legal Bases for Using Personal Information
There are different legal bases that we rely on to use your personal information, namely:
Performance of a contract
The use of your personal information may be necessary to perform the agreement you have with us. For example, to complete your purchase of your Redjelli Technology Ltd Product, to register and maintain your account, to help with delivery issues, to handle returns, to register your Redjelli Technology Ltd system and to make sure that your Redjelli Technology Ltd Product performs its basic functions in a secure way or to respond to your requests.
We may use your personal information for our legitimate interests. For example, we rely on our legitimate interest to analyse and improve our Redjelli Technology Ltd Products and Services and the content on our websites and app, to send you notifications about software updates or information about Redjelli Technology Ltd Products and Services or to use your personal information for administrative, fraud detection or legal purposes.